Privacy policy

Thank you for choosing Glowee. We value your trust and are committed to ensuring the privacy and security of your personal information. Please take a moment to review our Privacy Policy, which outlines how we collect, use, and share your information when you visit or make a purchase from www.glowee.com.au.

PERSONAL INFORMATION WE COLLECT

When you visit our site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies. As you browse, we gather information about the pages or products you view, as well as the websites or search terms that brought you to our site. This collected information is referred to as "Device Information."

We use the following technologies to collect Device Information:

Cookies: Data files placed on your device or computer, often with an anonymous unique identifier. For more information, visit http://www.allaboutcookies.org.
Log files: Track actions on the site, collecting data such as IP address, browser type, internet service provider, and date/time stamps.
Web beacons, tags, and pixels: Electronic files that record how you browse the site.

Additionally, when you make a purchase, we collect "Order Information," including your name, billing address, shipping address, payment information (credit card numbers, email address, and phone number).

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to fulfill orders (processing payments, arranging shipping, and providing invoices/order confirmations). Additionally, we use this information to:

Communicate with you
Screen orders for potential risk or fraud
Provide information or advertising related to our products or services, in line with your preferences

Device Information helps us screen for potential risk and fraud, improve and optimize our site, and generate analytics about customer interactions.

SHARING YOUR PERSONAL INFORMATION

We share Personal Information with third parties to assist us in using it for the purposes mentioned above. We use Shopify for our online store, and you can learn about their privacy practices here. Google Analytics helps us understand customer site usage, and you can read about their practices here.

We may also share your information to comply with laws and regulations, respond to legal requests, or protect our rights.

DO NOT TRACK

We do not alter our data collection practices in response to Do Not Track signals from your browser.

DATA RETENTION

We retain order Information unless you request deletion, ensuring we maintain accurate records. Please be advised that we must retain personal information for up to the expiry duration of the products ordered.