Thank you for choosing Glowee for fun and quality items. Our commitment is to always provide you with products that we love and use ourselves. Please take a moment to review our return policy to ensure a satisfactory experience.
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Exchanges: If you have an ordered an item and wish to change it to another item we are happy to help you and will gladly exchange any item that has not been opened and has all its original packaging intact. Please note that we will not cover any extra delivery costs associated with this.
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Faulty: In the unlikely event that you receive a product that is found to be faulty due to a manufacturing defect we will happily change this over with the same product or similar (depending on availability). In the unlikely event that this does occur we will cover postage costs back to you with a new product after we have received the defective product from you.
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Refunds: Glowee are committed to providing the most amazing and high quality items. In the unlikely event that you want a refund, we will provide a full refund less the postage cost provided we have received the item back from you within 14 days of purchasing.
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Product care: All of our items come with a product care tag and it is also located on the product pages. Please familiarize yourself with this to provide the best longevity for your items.
Thank you for choosing Glowee. We appreciate your trust and look forward to making you smile!
Sincerely, The Glowee Team.
